Rafael Leonor
Software Product Trainer
- Role
- Software Product Trainer at Fluke Corporation
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Rafael Leonor
Highly skilled engineer and business leader with a varied professional background…
Experience
Software Product Trainer
Jun 2021 — Present · Boston, MA, US
Conduct product training for manufacturer of industrial test, measurement and diagnostic equipment, including Computerized Maintenance Management System (CMMS) software and work management systems- Deliver remote and on-site training to customer sites domestically and internationally on use of eMaint software functionality- Develop, adapt, and deliver training content based on specific client requirements, making ad hoc adjustments to best serve client and ensure technical details are communicated clearly and effectively- Provide product support/configurations for eMaint software applications to end users, troubleshooting as required to find and communicate accurate solutions to issues raised
Education
Worcester Polytechnic Institute
Master of Science (M.S.)
University of Massachusetts Dartmouth
Bachelor of Science (B.Sc.)
Skills
- Marketing Strategy
- Power Engineering
- Electrical Maintenance
- Transformer
- Interviews
- Smart Grid
- Social Media Marketing
- Relays
- Electric Power
- Power Systems
- Customer Service
- Ms Project
- Change Management
- Training & Development
- Transmission
- Testing
- Strategy
- Electricity
- Electrical Engineering
- Nerc
- Brand Development
- Substation
- High Voltage
- Engineering
- Renewable Energy
- Power Distribution
- Engineering Management
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