Rafael Brudny
- Role
- Manager, Partner Success at Roku
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
Experience
Manager, Partner Success
Mar 2022 — Present
Manage a team of global Partner Success Managers • Own Partner Success tools, including Zendesk, Jira, and Salesforce • Drive initiatives to improve internal processes and scale partner operations pertaining to certification automation and self-service tools. • Manage offshore QA and software tool vendor relationships to ensure quality delivery and effective use of resources • Maintain and monitor dashboards to track analytics related to partner support, application issues, and Partner Success initiatives • Main point of contact for customer support escalations of critical partner application issues
Skills
- Management
- Sales
- Ad Networks
- Salesforce.com
- Online Advertising
- Client Retention
- Problem Solving
- Strategic Partnerships
- Mobile Devices
- Leadership
- Team Building
- Mobile Advertising
- Display Advertising
- Account Management
- Digital Marketing
- Onboarding
- Digital Media
- Business Relationship Management
- Online Marketing
- Cross-Functional Team Leadership
- Customer Service
- Mobile Marketing
- Advertising
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.