Rafael Astolfi
- Role
- Head of Technical Customer Services the Americas at Continental
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Rafael Astolfi
Experienced leader overseeing Customer Experience, Warranty, Ombudsman (Call Center)…
Experience
Head of Technical Customer Services the Americas
Oct 2021 — Present
Coordination of TCS activities in Canada, United States, Mexico, Andean and Mercosur regions. Passenger and truck tires.
Skills
- Supply Chain
- Logistics
- Lean Manufacturing
- Management
- Project Management
- Automotive Engineering
- Continuous Improvement
- Supply Chain Management
- Apqp
- 5s
- Pricing
- Tires Engineering
- Product Development
- Negotiation
- Fmea
- Automotive
- Kaizen
- Ppap
- Six Sigma
- Strategic Planning
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