Rafael Silva
Senior Client Success Manager @ada CX
Boston, MA, US
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+91 *********19
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WORK HISTORY
Sep 2022 — Present
Senior Client Success Manager @ada CX
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Manage a book of business of 5.5 million (USD) in ARR including some of Ada\'s largest customers, focused on SaaS, Fintech, and Media disruptors Net Dollar Retention Attainment FY23: 135% of yearly target FY23Q4: 135% of yearly target FY23Q3: 135% of yearly target
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