Steffenee Miller
🌱 Marketing & Operations Director | Growth & Scaling Expert | People Leader
- Role
- Director of Operations at Vinnie Mac Restoration Marketing
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Steffenee Miller
I am a Marketing Operations Director with 10+ years of experience leading cross-functional teams,redesigning operational systems, and improving performance for fast-scaling digital organizations. I\'m particularly proud of my ability to effectively connect people, processes, and strategy to align and allow for effective operations and sustainable growth in fast-paced environments.In my most recent role, I managed a team of 90+ including 8 department heads, guiding this team to delivery on $14M in annual service revenue. To empower the success of my teams, I redesigned operational workflows to reduce delivery timelines by 54% while also increasing the quality of deliverables and raising client satisfaction by 25%.I have also built new service lines, extended client lifecycles/value-per-client, elevated remote-team retention by 300%, and contributed to my company earning 6 consecutive Inc. awards for growth. I take a hands-on approach to leadership and enjoy solving problems alongside the teams I support. I have guided acquisition integrations, launched new departments, introduced AI and automation into daily operations, and developed training programs that improved quality, communication, and long-term engagement. My background in creative strategy and web production helps me translate across disciplines and keep teams aligned on shared goals. I am energized by building healthy, scalable systems and teams.
Experience
Director of Operations
Vinnie Mac Restoration Marketing
Feb 2026 — Present
Education
Palm Beach State College
Associate of Arts (A.A.), General Studies
Barry University
Bachelor of Fine Arts (BFA), Graphic Design
Skills
- Critical Thinking
- Color Printing
- Brochures
- Indesign
- Creativity
- Photoshop
- Business Cards
- Css
- Mac Os
- Branding
- Maintaining Strong Client Relationships
- Leadership
- Logo Design
- Front-End Development
- Web Design
- Social Media
- Html5
- Project Management
- Geometric Design
- Dreamweaver
- Illustrator
- Color Design
- Cascading Style Sheets (Css)
- Wordpress
- Adobe Illustrator
- Time Management
- Pattern Design
- Determination
- Adobe Creative Suite
- Customer Service
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