Raees Parvaiz
Ctsc Support Officer @HM Courts & Tribunals Service (HMCTS)
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WORK HISTORY
Ctsc Support Officer @HM Courts & Tribunals Service (HMCTS)
Birmingham, GB
Update and manage 20+ case records daily on the Case Management System (CCD), ensuring data accuracy and progression of civil and family court proceedings.• Consistently achieve a high accuracy rate in data entry and case updates, contributing to departmental compliance with Ministry of Justice performance targets.• Work to strict internal performance targets, regularly meeting or exceeding daily and weekly update quotas while maintaining quality and confidentiality of sensitive case data.• Identify and correct data discrepancies, supporting legal teams in reducing case delays and improving operational efficiency across court workflows.• Maintain productivity benchmarks during high-volume periods, contributing to team-wide performance KPIs such as backlog reduction.
EDUCATION
Eden Boys School Birmingham
GCSEs
King Edward VI Handsworth Grammar School for Boys
A-Levels
University of Leicester
Bachelor of Science - BSc, Economics and Accounting
ABOUT RAEES PARVAIZ
I’m a third-year BSc Economics & Accounting student at the University of Leicester, working towards a career in finance while gaining hands-on experience in both public service and entrepreneurship.I currently work as a CTSC Support Officer at HM Courts & Tribunals Service, where I manage sensitive case data with accuracy and efficiency to support civil and family court proceedings. Alongside this, I’m the founder of RSP Education — an initiative that helps individuals without traditional qualifications access higher education through alternative pathways.With over three years of administrative experience in high-pressure environments, I’ve developed strong skills in data accuracy, financial record-keeping, organisation, and stakeholder communication. I’m a firm believer in utilising every opportunity to grow — whether through my studies, my work, or projects that make a positive impact in my community.My long-term goal is to work in finance, combining my analytical skills, business knowledge, and commitment to making a difference.
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