Raedyne S.

About Raedyne S.

Specialties: RCI Classes, BURSI training, basic roofing technical knowledge, Notary Public, 10 + years customer service, 9 years executive assistant to C-level

Experience

1. Office Coordinator

   Teriyaki Madness

   Aug 2023 — Present

   Manage all customer service comments sent via email through the app or website for all franchise locations• Handle ordering and restocking all office and kitchen supplies including a large weekly order to restock the drink refrigerator and all snacks• Coordinate any needed catering including location logistics, set up and break down • Monthly reconciliation of all purchases ensuring each is applied to the correct department and the proper category• Participate as office coordinator in each call to introduce new Franchisees to the corporate team. Verified personal contact information to provide them with their new company email information and pertinent onboarding materials• Create new legal folder for all new franchisees, verifying all necessary legal documents have been obtained, properly executed and placed in the correct section of the file. Printing and adding all new documentation to files as updates and additions were received. Manage the filing room for all legal files that are active or have expired• Work with marketing to add photos of new franchisees and of new shop fronts to dedicated walls and keep them current as shops transfer/sell/terminate their franchisee agreement for each location• Daily mail collection, tracking and disbursement for the corporate office• Share companywide recognition for any employee birthday or work anniversary and coordinate any catering requested• Collect and enter all time off requests on a shared document allowing ease of tracking• Assist with onboarding new office employees and verifying all necessary access to various systems and folders are available• Cohost monthly Initial Training week for new franchisees making sure that the Mondays board is complete and remaining available for any help that the host may need and stepping in to interact with the new franchisees when there isn’t a smooth transition for the next agenda item

Education

• Regis University

  Business Management