Rachel C.

Role
Senior Customer Service Representative at Common Energy
Location
Brooklyn, NY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Rachel C.

UX Designer pivoting from customer experience management. A proven track record of…

Experience

  1. Senior Customer Service Representative

    Common Energy

    Jun 2023 — Present

    Notice business trends which interfere with the customer experience to appropriately suggest and advocate for corresponding improvements\\\\n\\\\nManage time and inquiries appropriately to complete projects and communicate with customers in alignment with case management metrics\\\\n\\\\nMaintain operations knowledge of how utilities across the country use solar renewable energy in the grid and reflect that energy through customer billing\\\\n\\\\nCollaborate with team members across departments to help create solutions to service and operations issues\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

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Rachel C. — Senior Customer Service Representative at Common Energy in Brooklyn, NY, US | Unifers