Rachel C.
- Role
- Senior Customer Service Representative at Common Energy
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Rachel C.
UX Designer pivoting from customer experience management. A proven track record of…
Experience
Senior Customer Service Representative
Jun 2023 — Present
Notice business trends which interfere with the customer experience to appropriately suggest and advocate for corresponding improvements\\\\n\\\\nManage time and inquiries appropriately to complete projects and communicate with customers in alignment with case management metrics\\\\n\\\\nMaintain operations knowledge of how utilities across the country use solar renewable energy in the grid and reflect that energy through customer billing\\\\n\\\\nCollaborate with team members across departments to help create solutions to service and operations issues\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
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