Rae Nogueira
Director of Client Services at trustaff
- Role
- Director of Client Services at Trustaff at Trustaff
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Rae Nogueira
Daisy Award Recipient 2015
Experience
Director of Client Services at Trustaff
Jul 2021 — Present · Cincinnati, OH, US
Responsible for growing revenue dollars, developing and maintaining client relatinships, and serving as escalation point when neededCoach and develop Account Management teamWork closely with Recruiter/Account Manager(s) and cross functional team members to drive activities, minimize cancellations, increase extension percentages, targeted results and metrics through leveraging and consistent application of corporate resources, sales processes, and sales initiativesParticipate in developing organizational goals and objectivesConduct new hire training and ongoing sales trainings; provides suggestions for improvement as neededWork closely with retention by providing continued training with sales reps to maximize business opportunities.Resolve escalated client complaints/issues by communicating directly with the customer and internal staff, emphasizing the importance of valuing and retaining our clientssee less
Education
Cincinnati State Technical and Community College
ADN
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