Rae Harb
Support Specialist (Supervisor)
- Role
- Operations Support Specialist (Supervisor) at Barnes & Noble College
- Location
- Catonsville, MD, US
- LinkedIn followers
- 500 followers
About Rae Harb
I want to do something that gives a voice to those that have few opportunities to do so…
Experience
Operations Support Specialist (Supervisor)
Aug 2024 — Present · Catonsville, MD, US
Delivered excellent customer service by adapting communication to meet diverse client needs, ensuring clarity and satisfaction.Assisted in onboarding new team members, utilizing structured training processes to enhance productivity and smooth transitions.Fostered a welcoming environment by engaging customers from varied backgrounds, supporting an inclusive atmosphere.Solved issues and handled customer inquiries promptly, demonstrating adaptability in a fast-paced setting.Monitored and analyzed inventory to implement waste-reduction strategies, achieving cost efficiencies.Streamlined office workflows to align with data insights, boosting operational productivity.Collected and assessed customer feedback to refine processes and support continuous improvement.
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