Radwa Abdel-Barry
Leading Client Advocacy and Solution Design (Casd) for Insurance at Infosys Ltd @Infosys
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WORK HISTORY
Leading Client Advocacy and Solution Design (Casd) for Insurance at Infosys Ltd @Infosys
US
EDUCATION
Helwan University Cairo
Bachelor's degree, Occupational psychology
Victory College-Alexandria
X
ICL (Fujitsu)
Good, System Analysis & Design
The American University in Cairo
Good, Media - Editing-AVID
Thunderbird School of Global Management
Master of Business Administration - MBA, Global Business / Digital Transformation
Thunderbird School of Global Management
Masters Degree, Global Business & Digital Transformation
Regional Information Technology Institute-RITI
Project management
SKILLS
ABOUT RADWA ABDEL-BARRY
With 20+ years across Oil & Gas, Telecom, and InsurTech, I specialize in leading large-scale outsourced operations, Business Process Outsourcing (BPO), and digital transformation sales cycles. Early in my career, I developed a passion for delivering exceptional customer experiences through NPS measurement and COPC certification standards. That foundation came full circle obtaining my master\'s degree in global business & digital transformation—where people, process, and technology converge to create measurable impact—and discovered my true passion. I have a proven track record of contributing and closing $10M+ strategic deals while managing end-to-end customer experience (CX) and driving long-term business growth. My role in sales is not traditional—it is a strategic blend of NAOs sales, operations, consultative engagement, segment level analysis and business transformation. By combining customer obsession, design thinking, and creative problem-solving, I deliver innovative, high-impact solutions. Skilled in strategy development, commercial negotiations, and executive relationship management, I translate complex business needs into clear, actionable strategies.I collaborate closely with delivery, innovation, and digital engineering teams to enable segment level marketplace repository & co-create integrated solutions that align both business and technology priorities. Passionate about storytelling and data-driven insight, I engage with CXOs and stakeholders to inspire confidence, drive transformation, and unlock sustainable value.
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