Radhika Shankar

About Radhika Shankar

A seasoned product leader with 20+ years of expertise spanning banking, fintech, and…

Experience

1. Senior Product Manager

   Gap Inc.

   Oct 2021 — Present

   Leading Strategic Payments Initiatives at The Gap Inc. family of brands, overseeing a dynamic portfolio that drives seamless payment experiences across omni-channels. Trusted to curate and navigate the payment product roadmap and backlog, orchestrating the delivery of robust payment functionalities that elevate the customer journey. Guiding a complex ecosystem, orchestrating the coordination and collaboration of over 15 payments service providers. Focused on ensuring timely and effective feature delivery, while expertly aligning priorities with the overarching roadmap and feasibility considerations. Key Responsibilities: Spearheading strategic initiatives to revolutionize payment experiences within The Gap Inc.\'s diverse brand landscape. Strategically curating and refining the payment product roadmap to align with overarching business objectives. Overseeing the development and management of a comprehensive backlog of payment features, optimizing for value delivery. Collaborating closely with cross-functional teams with agile methodology to ensure seamless execution of payment-related projects. Balancing competing demands and priorities, leveraging keen analytical insights to prioritize features effectively. Overcoming challenges and complexities by swiftly adapting strategies and fostering collaboration among teams. Championing innovation by identifying emerging trends and technologies in the payments space. Ensuring that payment solutions are not only technologically sound, but also align with regulatory requirements and security standards. Continuously monitoring performance metrics and user feedback to drive iterative improvements. Upholding The Gap Inc.\'s commitment to delivering an exceptional customer experience through reliable and secure payment solutions. In this role, I am honored to lead a talented team, working at the forefront of payment innovation to enhance customer satisfaction and elevate The Gap Inc.\'s position as a leader in retail excellence.

Education

• Visvesvaraya Technological University

  Bachelors in Engineering, Electonics and Communication

  2001 — 2005

Skills

• Unix
• Retail Banking
• Sdlc
• Requirements Gathering
• Software Documentation
• IT Strategy
• Enterprise Architecture
• User Acceptance Testing
• Java
• Strategy
• Business Analysis
• Financial Services
• Testing
• Java Enterprise Edition
• Project Management
• Management
• Pl/Sql
• Service-Oriented Architecture (Soa)
• Solution Architecture
• Requirements Analysis
• Banking
• Business Process
• Pre-Sales
• Oracle 9i
• Payments
• Business Requirements
• Team Management
• Vendor Management
• Sql
• Gap Analysis
• Core Banking
• Software Project Management
• Consulting
• Software Development Life Cycle (Sdlc)
• Oracle
• Finacle
• Business Intelligence