Radhika Sawant
Operations Leader | Service Delivery & Operational Excellence | Workforce Planning | KPI & SLA Excellence | Scaling High-Performance Cross-Functional Teams | Continuous Improvement
- Role
- Operations Manager at Axis My India
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Radhika Sawant
Results-driven Senior Operations Leader with 9+ years of experience leading large-scale operations, service delivery, and process optimization across Publishing, Healthcare, Market Research, and Digital Content domains. Proven track record of driving SLA compliance, operational governance, KPI performance management, and workforce planning for high-growth environments.
Experience
Operations Manager
Mar 2025 — Present · Mumbai, IN
Own and track key operational KPIs to ensure alignment with organizational goals and service-level expectations- Lead end-to-end operational planning and execution to improve efficiency, delivery timelines, and quality outcomes- Partner directly with the CEO and department heads to optimize resource allocation and prioritize high-impact initiatives- Drive process improvement initiatives using performance data, root-cause analysis, and workflow optimization.
Education
Vidyalankar Institute Of Technology
Bachelor of Engineering - BE
Skills
- Matlab
- Medical Devices
- Biomedical Engineering
- Windows
- C++
- Research
- English
- Java
- Arduino
- Microsoft Office
- C
- Programming
- Microsoft Word
- Healthcare
- Teamwork
- Html
- Autocad
- Powerpoint
- Microsoft Excel
- Engineering
- Public Speaking
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