Radhika Bandi Sresm
- Role
- Cloud Service Delivery Manager at Accenture
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Radhika Bandi Sresm
18+ years experiences in Finance, Mortgage banking & Telecom BSS/OSS domain knowledge…
Experience
Cloud Service Delivery Manager
Aug 2021 — Present
Current as Cloud Service Operations Manager Working as Service Delivery Manager for Run operation team on Azure platform on 22 entities across APAC, Europe & US. Client call on daily task and escalated tasked scheduled via MS team action tracker. Report and track day to day Run activities on different platform Windows / Linux Worked as Service Introduction Lead for servers which are migrated from Onprem and migration to cloud. Coordinating communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensuring Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Successfully transaction Azeo Azure infra move to cloud. Tools POC for setting up all 1500 servers for monitoring via Splunk, Cloud charge,automation team Automation run deck & IDOP. Monitor Azure resources and control cloud-related costs. Monitor Azure resources and control cloud-related costs Finops cloud charge back & Cloud security compliance checker. Planned Governance meetings with client to share performance and consumption data and trends. Setting up governance and driving the governance committee call.
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