Radhika Tunstall

About Radhika Tunstall

A seasoned Executive Leader, Physician and Pharmaceutical Scientist with rich expertise in Global Medical Affairs, Key Opinion Leader (KOL) Management, Patient Engagement, Product Launch Excellence,Culture Transformation and DE & I Change Management. Opinions expressed are my own.

Experience

1. Head, Global Patient Experience and Policy, Lead in Service of Patients (Isop)

   Santen

   Aug 2022 — Present · Emeryville, CA, US

   Champion the patient voice and experience in all phases of product development and commercialization. Pilot and share experience based patient-engagement examples and best practices to inform and improve our strategies, decisions, and projects. Shape the patient experience mission, vision, and strategy in alignment with Santen corporate values and long-term vision. Communicate and work with the internal stakeholders and cross-functional teams to introduce the patient voice and share patient insights. Highlight gaps in patient care that support decision-making related to regulatory and access and advocate for policy change as needed. Build strong internal and external networks and work effectively in a complex matrixed environment to help guide strategy to shape and ensure patient needs/insights are considered and integrated into evidence generation activities to support product development and future launch plans. Develop the strategies and programs to share knowledge, experience and needs for patients, caregivers, advocates and medical association and professional society leaders. Provide guidance and direction as a member of the patient experience team. Work with Ethics, Compliance and Legal to develop policies, position statements, SOPs on patient engagement and necessary. Support the long-term strategy and implementation of patient engagement and experience. Engage with key external stakeholders across ecosystems to develop a deep understanding of patient needs, and challenges and identify means to educate and to improve patient care. Lead efforts to create and communicate white papers, policy statements, forums and tools that promote patients\' needs and preferences in policy. Develop external communication platforms to convey the patient experience imperative and Santen’s focus on patient-centricity. Participate as a recognized leader, expert, and spokesperson internally as well as externally on matters of critical importance for patient engagement

Education

• Stanley Govt. Medical College and Hospital

  M.B., B.S: Medical Degree and Internship ( MD Equivalent), Medicine

• North Dakota State University

  PhD, Pharmaceutical Sciences

  2004 — 2008