Radhika Sethi S.
Sr. Operations Associate @ Commure | Program Management, Analytical Skills
- Role
- Sr Operations Associate at Commure
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Experience
Sr Operations Associate
Jan 2024 — Present · Mountain View, CA, US
Leading the modernization of the Workers Compensation claims submission process by transitioning from legacy mail- based methods to an automated electronic claims clearinghouse, significantly enhancing operational efficiency, reducing turnaround times, and mitigating timely filing issues. This initiative aligns cutting-edge technology with business objectives to drive seamless, future-proof operations.• Collaborating with site managers to streamline workflows, reduce claim denials, and enhance process effectiveness, driving success and operational growth.• Lead the onboarding process for multiple sites, collecting and organizing payer databases and ensuring the efficient submission and receipt of claims to improve cash flow.• Improved submission rates from 70% to 95% by identifying bottlenecks and implementing technology-driven solutions.
Education
Delhi Public School - India
High School Certification, Business/Commerce, General
2001 — 2010
JAI HIND COLLEGE, MUMBAI
Bachelor in Commerce, Financial Markets
2010 — 2013
University of Edinburgh Business School
Master of Science (MSc), Finance and Financial Management Services
2014 — 2015
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