Radhika P
IT Sales, Inside Sales| Trial Experience Specialist @ HighLevel | Enhancing Onboarding & Boosting Trial Conversions for Growing Businesses | Ex-SAP India | Demand Generation | Account Management | Team Leadership |
- Role
- Trial Experience Specialist - Us at HighLevel
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Trial Experience Specialist - Us
Mar 2024 — Present · Bengaluru, IN
Managing inbound and outbound calls via LC Phone System to engage trial users and improve conversions.Providing personalized onboarding and product demos to showcase GHL’s capabilities and solve client pain points.Assisting users with CRM, marketing automation, funnel building, and SaaS reselling to fit their business needs.Handling multiple campaigns, including Proactive Outreach, Trial Engagement, and Follow-up Sequences to drive user activation.Tracking and analyzing key performance indicators (KPIs) such as Trial-to-Paid (TTP) Conversion Rate, First Call Success Rate, and MRR Growth to optimize outreach strategies.Conducting account reviews and guiding clients on setting up automation, websites, funnels, and workflows.Identifying qualified leads and nurturing them through consultative selling to improve retention and customer satisfaction.
Education
MLA Academy of Higher Learning, 14th Cross, Malleswaram, Bangalore 03.
SSLC
2009 — 2010
Department of Technical Education Karnataka
Diploma in E&C
2010 — 2013
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