Radhika Narang

Client Partner| Account Management |Client Engagement| Client Servicing |Operations Management

Role
Director of Customer Success and Operations at Leadque
Location
Pune District, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Radhika Narang

As Director of Operations & Customer Success at Leadque, my role sits at the intersection of people, process, and outcomes.I focus on building systems that support teams to do their best work and help customers achieve results they can actually trust. That means listening closely, fixing what’s broken, setting clear expectations, and making sure delivery matches intent, every time.I spend a lot of time behind the scenes: aligning operations with customer needs, removing friction from workflows, and ensuring promises made are promises kept. Success, to me, isn’t just performance metrics, it’s confidence, consistency, and long-term partnerships.When teams are supported, customers feel it.And when customers feel supported, growth becomes sustainable.

Experience

  1. Director of Customer Success and Operations

    Leadque

    Aug 2025 — Present · Pune, IN

Education

  • Indian Institute of management Sciences

    Postgraduate Degree, Industrial and Organizational Psychology

  • Pune University

    Bachelor of Arts - BA, Psychology

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Radhika Narang — Director of Customer Success and Operations at Leadque in Pune District, MH, IN | Unifers