Radhika Mujumdar

Assistant Vice President Operations @Morgan Stanley

Mumbai, IN

Partner with senior leadership to shape governance policies for Wealth Management Operations, ensuring compliance and efficiency.• Directed a team of 12, applying LEAD behaviours to foster engagement and align operations with enterprise goals.• Influenced adoption of automation and analytics tools (RPA, Power BI, Tableau, Dataiku), delivering measurable efficiency and cost reductions.• Service delivery includes workflow processing resulting into money movement, reviewing account applications and legal documents (Letter of Testamentary, Court documents, Affidavit of heir, Power of attorney, Divorce Decree), validating beneficiary, L8 inheritance tax waiver forms, W8 Ben forms for foreign accounts, trust documents, death certificate etc.• Provided risk assessments and decision support on high-value pay-outs and fraud reviews, directly influencing policy outcomes.• Listen & be authentic: Built transparent communication channels with teams and senior stakeholders, ensuring concerns were addressed openly while maintaining high employee trust and engagement.• Energise & inspire: Led teams of up to 100 FTEs directly and 800 indirectly, motivating staff through coaching, recognition programs, and career development plans, resulting in improved retention and sustained high performance.• Align across the enterprise: Partnered with cross-functional units (Legal, Compliance, Finance, Risk, Retirement) to align operational strategies with broader business goals, ensuring consistent policy execution and governance standards across regions.• Develop others: Designed and implemented structured performance managt frameworks, mentoring high-potential employees and successfully promoting team members into leadership roles.• Policy & Risk Influence: Advised leadership on risk remediation, business continuity planning, and ISO audit compliance, contributing to firm-wide policy updates and governance frameworks.

Savitribai Phule Pune University

Master’s Degree, Business/Commerce, General

St. Philomena Convent High School

Schooling, Physics

College

Bachelor’s Degree, Business/Commerce, General

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

High School Diploma, Business Administration and Management, General