Radhika Malakar

About Radhika Malakar

Results-driven professional with 12+ years of experience across Customer Success, Sales, and Project Management, working at the intersection of clients, teams, and outcomes.I’m known for building long-term, trust-led client relationships and navigating complex, fast-paced environments with clarity and calm. My work focuses on translating business objectives into practical execution, whether that’s improving service delivery, strengthening customer loyalty, or driving cross-functional alignment.I bring a proactive, solutions-oriented approach to everything I do and actively leverage AI and digital tools to unlock efficiencies, simplify processes, and elevate customer experiences. Colleagues and stakeholders value me as a dependable problem-solver who takes ownership and sees things through.Always interested in conversations around customer experience, operational excellence, and how thoughtful use of technology can create real business impact.

Experience

1. Business Development Manager

   Honest It

   Mar 2026 — Present · Mumbai, IN

Education

• Welingkar Institute of Management

  Master of Business Administration (MBA), Marketing

  2016 — 2018

• Bhavans College, Andheri

  Bachelor of Management Studies, Management

  2010 — 2013

Skills

• Management
• Outlook
• Crm
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Digital Media
• New Business Development
• Account Management
• Microsoft Word
• Public Speaking
• Customer Relationship Management (Crm)
• Microsoft Powerpoint
• Marketing Strategy
• Team Management
• Marketing
• Microsoft Office
• Sales
• Business Development
• English
• Teaching
• Research
• Customer Service
• Market Research