Radhika Dhir

About Radhika Dhir

Skilled principal with 17+ years professional experience (12+ remote) across industries in analytics, data mining, optimization, root cause & impact analysis, project management, data operations, accounting, financial reporting, and audit. Coworkers throughout my career have described me as adaptable, communicative, collaborative, consistent, enthusiastic, generous, gracious, reliable, responsive, & resilient. Proven ability to work independently and trusted to self prioritize, track, & manage heavy workload. Proven ability to analyze, translate, and communicate technical information to business end users & non-technical audiences. Possess technical depth of understanding that enables me to collaborate with software & data engineers & data scientists to drive technical discussions about analytics needs, design of data visualizations, models, ETLs, & deployment of data infrastructure. Passionate about optimizing efficiency by making processes transparent, repeatable, and scalable. Focused on creation of new systems to maximize performance and impact & driving solution design and continuous process improvement of existing systems via cross-functional, data-driven decision-making. Self-motivated to prioritize, meet, and exceed TATs/SLAs by working with urgency to complete projects. To be frank, I’m very good at my profession but the corporate world (and it’s inherent & constant microaggressive trappings & burnout, exponentially magnified being a non-white woman in tech) has never been my life’s passion, which is being deeply, indefatigably committed to activism work & investing in the tangible betterment of my community.

Experience

1. Lead Data Analyst - Data Management & Engineering, Analytics & Insights

   Zelis

   Dec 2023 — Present

   Create ad hoc queries, reports, and presentations, and work with large data sets to answer business questions for C-suite audience. Participate in design meetings with internal and external customers to define appropriate input data requirements, outcome of interest, analysis approach and evaluation measures. Communicate report specifications and internal needs for enhanced capabilities. Create rich visualizations from software outputs that easily convey the business value of analytic solutions and ground strategy recommendations. Develop effective, comprehensive, accurate and compelling product presentations for external marketing and sales use, geared towards clients. Lift heavy amounts of data for multiple companies (data warehousing) to measure health of businesses through key metrics. Create ROI models to address opportunities in the market through modeling. Consolidate and manipulate financial and operational data from various sources. Apply statistical methodologies and the delivery of information in effective and concise views. Develop capacity planning tracking. Develop pricing methodologies for internal products. Responsible for large key client analytic needs. Drive revenue data needs for internal departments. Optimize work processes to define workflow and ensure accuracy, repeatability, and efficiency. Participate in company focus group to give back to the community as a company, as well as build morale, promote togetherness, and strengthen relationships among employees, thereby forging a strong sense of community inside and outside the company. Develop and promote engaging activities intended to encourage interaction, companionship, and altruism among employees.

Education

• Rome High School

  High School

  2001 — 2005

• Berry College - Campbell School of Business

  Bachelor of Science (B.S.)

  2005 — 2008

• Georgia State University - J. Mack Robinson College of Business

  MPAcc

  2008 — 2009

• Georgia State University - J. Mack Robinson College of Business

  MS

  2010 — 2011