Radhakrishnan

About Radhakrishnan

With over 19 years of IT consulting and leadership experience, I am a seasoned Program Director at Wipro, where I enable digital transformation for top retail, health care, and telecom brands. I have a proven track record of delivering complex and large-scale projects, managing cross-functional teams, and fostering client relationships.My core competencies include delivery, program, implementation, and portfolio management, as well as CRM, Salesforce, cloud, AMS, ITIL, and telecom billing. I am also proficient in Microsoft technologies, web development, full-stack development, Change/Problem/Incident Management. Oracle, Jira, QTest, Service Now, Splunk, contract management, and release management. I hold multiple certifications in SQL Server, ASP.Net, and Oracle, and I am passionate about learning new skills and staying updated with the latest trends and innovations in the IT industry. Legacy Applications Modernization. ADO (Azure Dev Ops), Payment gateway, Payment markets, Point of Sale. PCMS/Flooid POS, NGPOS, Sweda mart POS. Generative AI fundamental. Health Risk assessment, Insurance Enrolment, OSS, BSS, Application Modernization.

Experience

1. Program Director

   Wipro

   Jan 2022 — Present · CA

   Program Delivery, Client relations, Stakeholders management.Health Insurance(AEP, Group Build, IDMS to DB2 migration, Legacy Modernization, Azure Cloud, ADO, SNOW, Scrum, SAFe) Cable Billing System, Wireless Billing System, Cloud, Salesforce, OBRM, KPI, Service Now, Jira, Program Delivery, Test Automation, Client Relationship, OSS, BSS and P&L, ITIL, Business Development, QBR, SOW, Ops Support, Open VMS Development & Admin, AMS (Application Managed Services), Generative AI, Sales Support, ROI, Azure DevOps. Cloud Modernization

Education

• PRIST University - India

  Bachelor's, Computer Science

• PRIST University

  Master's, Computer Applications