Radha Krishan Pandey
TSPL | BUSINESS ANALYST | EX-DTEL BA
- Role
- Business Analyst at Teckinfo Solutions Pvt Ltd
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Radha Krishan Pandey
Business Analyst professional with a demonstrated history of working in a Product based service Industry. Skilled in Business Analysis including different business models, documentation, risk planning, budget allocations, Six Sigma, JIRA, Power-Bi, MS-Excel, PFD, BRD, flows, built cross-communication between stakeholders, requirement gathering etc.
Experience
Business Analyst
Apr 2023 — Present · Delhi, IN
Engaged in Scope documentation and Effort Estimation for various clients using use cases and user stories, brainstorming, process flow diagram, wire framing and prototyping.• Managed end-to-end delivery of projects for ICCS Noida and Mumbai locations for various processes such as Muthoot, Dish TV & D2H, Amazon, BFIL, Akash etc. by engaging with senior managers and ensuring independent ownership of the valuation process.• Managed the process of server to server CLI transfer through DTMF via Waybeo tool.• Involved in interaction with onshore team members and partners for the purpose of business requirement gathering.• Conducted industry research for improving reports, memos, creating company documents.• Experienced in handling dialer database table i.e. call master and lead master.
Education
Oriental Institute of Science & Technology, Thakral Nagar, Opp Patel Nagar, Raisen Road, Bhopal-462021
Bachelor of Engineering - BE
2013 — 2017
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