Racquel Reda

Customer Success Manager @Tripleseat

Vancouver, BC, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jan 2025 — Present

Customer Success Manager @Tripleseat

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Vancouver, BC, CA

SKILLS

WirelessCustomer Relationship Management (Crm)ManagementAndroidEnglishSoftware as a Service (Saas)Project ManagementMicrosoft OfficeSalesCustomer SatisfactionCustomer RetentionSoftware Project ManagementCustomer ServiceBusiness Process ImprovementOnboardingPowerpointMicrosoft ExcelTelecommunicationsIosBusiness Analysis Planning & MonitoringCustomer EngagementCustomer ExperienceAccount ManagementChange ManagementSales ManagementMicrosoft WordTeam LeadershipCustomer Experience ManagementOutlookWireless TechnologiesB2bCustomer RelationsWindows

ABOUT RACQUEL REDA

A passionate customer advocate with over 15 years of providing a better customer experience. Enthusiastic in making a positive impact by coaching and championing the needs of my customers. Excellent attention to detail and thrive in a fast paced team environment. My ultimate goal is to build long lasting relationships resulting in ongoing client loyalty.Specialties: Customer success, customer advocate, adoption, SaaS, analytics, renewals, loyalty and retention, customer satisfaction, B2B account management, wireless, iOS, Android, ROI analysis

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