Racquel Moore Ed. D

About Racquel Moore Ed. D

I am a healthcare technology and operations executive with 20+ years of experience leading enterprise EMR platforms, digital health products, and care model enablement across complex, multi-market health systems. I bring a systems-level perspective that connects clinical strategy, workforce models, and technology execution to measurable outcomes at scale.I operate at the intersection of platform ownership and product leadership, owning the EMR as an enterprise platform while also serving as product leader for high-impact clinical and operational capabilities. From integrations, access, governance, and vendor strategy to product roadmaps and lifecycle management, my work ensures the platform is secure, interoperable, scalable, and compliant, while the capabilities built on it deliver real value for providers, staff, and patients.A core focus of my role is care model and care management enablement. I partner closely with clinical, operational, and workforce leaders to translate clinical guidelines and care standards into executable EMR capabilities, staffing models, and standardized workflows. This includes aligning technology, roles, and access models to support longitudinal care, specialty services, and evolving delivery approaches—ensuring care models are operationally feasible, workforce-ready, and consistently supported across markets. Virtual and hybrid care capabilities are incorporated where appropriate to support access, continuity, and efficiency.

Experience

1. Vice President, Emr Strategy and Special Projects

   Optum

   Feb 2024 — Present

Education

• Ottawa University

  Bachelor of Arts - BA, Health/Health Care Administration/Management

• Grand Canyon University

  Doctor of Education in Organizational Leadership with a concentration in Healthcare Administration, Organizational Leadership and Change Management

  2021

• Saint Francis University

  Masters of Health Science, Helathcare

  2016 — 2017