Rachna Sehgal
MBA graduate specialised in Management and Customer Success (Key Account handling) | Content Curation | Inside Sales
- Role
- Key Account Management Specialist at RateGain
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Rachna Sehgal
With an MBA in Marketing and Sales, I focus on building client relationships, driving…
Experience
Key Account Management Specialist
Jun 2023 — Present
Responsible for smooth onboarding and retention of clients, complete management of day to day client needs, renewals, deliveries, training and invoicing- Served as point of escalation for complex customer issues capturing timely resolution to drive client retention and built rapport with customers through courteous and professionalcommunications- Worked on Salesforce management for Contract creation, documentation, billing tracking, payment status creating tickets,opportunities and overall farming of account- Partly managing inside sales and assisting in generating leads and arranging demos.
Education
Amity University
Master of Business Administration - MBA, Marketing and sales
Lady Shri Ram College For Women
Graduate
2018 — 2021
Uttam School for Girls - India
High School Diploma
2007 — 2018
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