Rachna Mehta
- Role
- Senior Account Manager at Brown & Brown
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Rachna Mehta
I enjoy solving problems and turning data into actionable insights that businesses can…
Experience
Senior Account Manager
Oct 2021 — Present
Manage assigned client accounts and ensure client satisfaction by meeting expected Service Level agreements and KPIs. • Resolve client issues and concerns by functioning as a liaison between clients, Winston Benefits and other externa resources. • Assist with special projects such as client implementations, dependent eligibility audits and renewals. • Support the internal customer experience team by assisting them with member concerns to assure timely resolutions. • Train clients on new and existing system features and services.
Education
Kaplan University
Master's Degree, Information Technology & Business Intelligence
2013 — 2015
Kean University
Bachelor's Degree, Computer and Information Sciences, General
1998 — 2001
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