Rachna Ks

About Rachna Ks

Experienced & certified SAP consultant ( Both implementation & Testing areas ) & now currently a Defect lead manager with 7 plus years industry experience in SAP projects leading across cross functional teams in software development, testing and defect management with proven record of improvement, meeting deadlines and improving over all efficiency. Working with triage teams, fix teams & dev / app team leads to ensure efficient resolution of defects. Proactive monitoring of defects raised and working with leads & BA’s to ensure prioritisation of the defects. Analysing the defects to identify hotspots and protection regressive or architectural issues within the solution insight and ensure defect glide paths are adhered to the trend. Ensuring clear lines of communication with all stakeholders to actively monitor and support and resolve defects in a timely fashion. Experienced to resolving & focusing on over all progression of defects. Tasks also include creating generic views within JIRA that provide stakeholders with visibility of data and progress they require. Coordination of daily defect management calls and scheduling war room calls and own the releases.Prior - SAP consultant with experience in providing solutions, consulting, implementation and development. Worked on testing program accuracy, writing reports, debugging & working on new technical requirements. Worked as part of testing team with 200 plus high priority defects and scenarios and exception resolutions and moved on to development side to expand learning curve as an SAP developer. Providing technical support for users of business and resolving code issues in a timely fashion by coordinating with the team and lead to ensure bugs are resolved. Familiar with understanding of Product life cycle management tool and working on interface to handle defects and requirements. Aspirations - To lead a team and exhibit leadership skills to be an effective manager with broad knowledge base, build & lead my team towards efficiency productiveness & proactiveness.

Experience

1. Defect Manager

   Wipro

   May 2021 — Present · Coimbatore, IN

   Experienced Defect manager with 7 years industry experience in SAP projects leading across cross functional teams in software development, testing and defect management with proven record of improvement, meeting deadlines and improving over all efficiency. Working with triage teams, fix teams & dev / app team leads to ensure efficient resolution of defects. Proactive monitoring of defects raised and working with leads & BA’s to ensure prioritisation of the defects. Analysing the defects to identify hotspots and protection regressive or architectural issues within the solution insight and ensure defect glide paths are adhered to the trend. Ensuring clear lines of communication with all stakeholders to actively monitor and support and resolve defects in a timely fashion. Experienced to resolving & focusing on over all progression of defects. Tasks also include creating generic views within JIRA that provide stakeholders with visibility of data and progress they require. Coordination of daily defect management calls and scheduling war room calls and own the releases.

Education

• Amrita vishwa vidyapeetham

  Bachelor of Engineering (B.E.), Computer science and engineering

  2012 — 2016

• Great Learning

  PG SDM, Digital marketing

  2020 — 2021