Rachna Jacob
Customer Experience & Communication Coach I L&D Strategist | Employee Development & Engagement | Driving People Growth & Business Impact
- Role
- Communication Coach at bp
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Rachna Jacob
Customer Experience & Communication Coach I L&D Strategist | Employee Development & …
Experience
Communication Coach
May 2022 — Present · IN
Customer Experience CoachingCommunication Training & CoachingProcess Improvement & Performance MonitoringEmployee Development & EngagementFoster a customer-centric culture within the organization.Collaboration & Strategy DevelopmentEmployee Pre-Boarding - OnboardingEmployee Lifecycle EngagementStrategic Training Design & DeliveryCoaching & Capability BuildingDigital & Systems EnablementStakeholder Engagement & Communication
Education
University of Pune
Bachelor of Commerce (B.Com.)
1998 — 2002
Ness Wadia
Bachelor of Commerce (B.Com.)
1997 — 2002
Skills
- Sourcing
- Vendor Management
- American Accent Neutralisation Od Trainings
- Employee Relations
- Leadership
- IT Recruitment
- Screening Resumes
- Human Resources
- Market Research
- Soft Skills
- Recruitments
- HR Consulting
- Service Delivery
- Business Analysis
- Performance Appraisal
- Coaching
- Talent Management
- Screening
- Hiring
- Recruiting
- Training
- Technical Recruiting
- Consulting
- Executive Search
- Resource Management
- Training Delivery
- Call Centers
- Business Development
- College Recruiting
- Bpo
- Mis
- Employee Engagement
- Corporate Communications
- Outsourcing
- Sdlc
- Benefits Negotiation
- Talent Acquisition
- Personnel Management
- Internet Recruiting
- Onboarding
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