Rachel Dyer

UX Researcher @ Amazon Customer Service | ex-Gap Inc.

Role
User Experience Researcher at Amazon
Location
Seattle, WA, US
LinkedIn followers
500 followers
Research & DevelopmentView LinkedIn profile

About Rachel Dyer

I\'m a UX Researcher with 5 years of experience leading research projects for digital products and services across e-commerce, internal tooling, and government / civic tech. I bring an interdisciplinary perspective to my research approach through my background as an Interior Designer. I specialize in qualitative research methods and am passionate about applying them to solve complex problems and create impactful and responsible design solutions.

Experience

  1. User Experience Researcher

    Amazon

    Mar 2024 — Present · Seattle, WA, US

    Team: Customer Service UX

Education

  • University of Washington

    Master's Degree, Human Centered Design and Engineering (HCDE)

    2019 — 2021

  • Indiana University Bloomington

    Bachelor of Science (B.S.), Interior Design, Psychology

    2010 — 2014

Skills

  • Photoshop
  • Indesign
  • Revit
  • Adobe Indesign
  • Autocad
  • Social Media
  • Rendering
  • Adobe Photoshop
  • Google Sketch-Up
  • Illustrator
  • Sketchup
  • Sketching
  • Microsoft Excel
  • Adobe Creative Suite
  • Microsoft Office

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Rachel Dyer — User Experience Researcher at Amazon in Seattle, WA, US | Unifers