Rachel Jones
Social Innovation Leader | Human-Centered Design | Learning & Development | Strategic Program Development
- Role
- (Social) Design Director at Spark Microgrants
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
About Rachel Jones
Senior leader with 15+ years of experience designing and scaling human-centered programs…
Experience
(Social) Design Director
Feb 2023 — Present · US
Lead a multicultural team across four countries (US, Rwanda, Uganda, Malawi) to design and implement Spark\'s curriculum, innovation strategy, and partner training programs reaching 500+ communities.• Built and manage a high-performing 13-member multicultural team, tripling team size while maintaining operational excellence and supporting two internal promotions• Introduced strategic organizational capabilities through new roles (R&D Lead, Climate Consultant), expanding program impact and technical expertise• Redesigned team-level operational systems, including team handbook, SOPs, RACI frameworks, and design templates, improving efficiency • Launched Innovation Challenge and Innovation Lab programs, along with Human-Centered Design workshops for multi-cultural participants• Co-developed rural community-based fellowship program, serving 5 fellows per cohort across 3 countries with 85% completion rate
Education
University of Kentucky
Master of Social Work (M.S.W.), Community and Social Development
2012 — 2014
Milligan University
Bachelor of Arts (B.A.), Humanities and Women's Studies
2007 — 2011
Uganda Christian University
Study Abroad
2011
Northwest University
Master of Arts - MA, International Community Development
2017 — 2019
Skills
- Volunteer Management
- Program Evaluation
- Program Development
- Grant Writing
- Community Outreach
- Community Development
- Youth Development
- Adolescents
- Nonprofits
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