Rachit Kapoor
Category Head @DigiHaat
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WORK HISTORY
Category Head @DigiHaat
Delhi, IN
Spearheaded growth initiatives for Grocery, Electronics, and Fashion categories, achieving over orders in just three months. • Defined and executed the product roadmap, focusing on payment gateway integrations and UX enhancements to boost conversion rates. • Built and led cross-functional teams, establishing QA workflows to ensure stability during rapid scaling.
EDUCATION
Institute of Hotel Management - Pusa (New Delhi)
Bachelor of Science (B.Sc.), Hotel/Motel Administration/Management
K J Somaiya Institute of Management
Master of Business Administration - MBA, PGDM - International Business
ABOUT RACHIT KAPOOR
With 9+ years of experience in the world\'s most competitive hyperlocal markets (India), I specialize in scaling two-sided marketplaces, optimizing unit economics, and driving rapid category expansion.Core Value Proposition:Scale at Speed: Currently leading Non-Food Categories at DigiHaat (part of India\'s ONDC - the world\'s first decentralized commerce network), where I scaled volume to monthly orders within just 90 days of launch.P&L Mastery: Proven track record of managing Profit & Loss for major regions at Zomato and Dunzo, turning around negative margins and driving revenue per km up by 20%.Strategic Partnerships: Experienced in onboarding and managing enterprise giants like Domino\'s, McDonald\'s, and Tata Neu for digital networks.My expertise helps companies solving for:Last-mile logistics & Q-Commerce (Quick Commerce).Marketplace liquidity (balancing supply/demand).Network expansion in high-density urban environments.Open to global leadership opportunities in Marketplace Operations, Category Management, and Expansion Strategy.
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