Rachit Sharma

About Rachit Sharma

I build brand marketing functions from the ground up: teams, revenue lines, and the…

Experience

1. Director Client Servicing

   Qoruz

   Mar 2023 — Present · Bengaluru, IN

   Client Relationship Management: Successfully managed and nurtured key client relationships through Annual/Quarterly Business Reviews and consistent engagements, ensuring strong client retention and satisfaction.Business Expansion (West & South): Leading the business for West and South India, focusing on revenue generation, new client acquisition, and scaling teams to support business objectives. Strategic Campaign Planning: Conceptualized, planned, and executed ROI-driven influencer marketing campaigns for leading brands like Raymonds, ITC, Bajaj Consumer, TVS Tyres, Tata Motors, and more. Client Servicing Leadership: Built and scaled the brand solutions team to cater to clients, optimizing processes to ensure seamless campaign execution and improved revenue performance.Team Building & Development: Recruited, mentored, and developed high-performing teams, providing regular training sessions on influencer marketing trends, client management, and performance optimization.P&L Management: Accountable for the P&L of the West and South regions, driving profitability through strategic planning, efficient resource allocation, and cost management.Influencer & Talent Network Expansion: Cultivated strong partnerships with top talent agencies such as Matrix, Collective Artists, Exceed, and DCA, enabling collaborations with celebrities and macro-influencers for impactful campaigns.Data-Driven Strategy: Leveraged advanced data analytics to optimize influencer selection, track campaign performance, and maximize ROI. Provided clients with actionable insights to drive continuous improvement.Stakeholder Management: Engaged regularly with senior leadership from client organizations to align marketing strategies with overarching business goals, ensuring long-term partnerships.Innovation & Thought Leadership: Drove innovation by introducing unique influencer marketing strategies, contributing to Qoruz’s growth as a leading influencer marketing platform in the industry.

Education

• Institute Of Aeronautics And Engineering

  Diploma, Airframe Mechanics and Aircraft Maintenance Technology/Technician

  2004 — 2007

• Institute of Management Technology, Ghaziabad

  Master of Business Administration (M.B.A.), Executive MBA

  2013 — 2014

• City Montessori School

  High School, General Studies

  2000 — 2001

• City Montessori School

  Intermediate, Science

  2002 — 2003

Skills

• Operations Management
• Crm
• Leadership
• Alliance-Building
• Technical Support
• Direct Sales
• Marketing Strategy
• Business Strategy
• Call Centers
• Business Development
• Telecommunications
• Strategic Alliances
• Bpo
• Market Research
• Customer Satisfaction
• Management
• Workforce Management
• Telephone Skills
• Customer Relationship Management (Crm)
• Marketing
• Customer Experience
• Strategic Planning
• Team Management
• Collections
• Product Marketing
• Content Writing
• Customer Support
• Customer Retention
• Customer Service
• Blogging
• Client Relations Skills