Rachel Miller

About Rachel Miller

Versatile, analytical, and highly organized elearning and technology professional.Authoring and developing elearning and instructor-led training curriculum for visual data analytics software products.Digital content design, development, and production for grade 3 and algebra 1 blended-learning math curriculum.Instructional design of creative, project-based, elearning lessons to teach an effective combination of K-8 mathematics core content, technology literacy, and 21st century skills.Instructional design of physical science lessons for elementary and middle school interactive whiteboard curriculum using proven research-based techniques and iterative user testing.15+ years of industry knowledge and experience in software development, systems integration, content development and editing, project management, telecommunications, procurement, manufacturing, e-distribution, financial services, consumer complaint case tracking, and asset management.Efficiently works directly with subject matter experts (SMEs), team members, project management, and stakeholders to accurately assess business goals, analyze cost-benefit and potential package fit, capture business requirements, identify process improvements, and describe functional requirements to support solution development. Experienced researcher with excellent technical writing expertise, logical critical thinking capabilities, and the proven ability to work well independently as well as collaboratively. Plans and develops effective learning materials in a variety of delivery models including: instructor-led user workshops; training manuals, reference and user guides; job aids such as checklists, sample documents and templates; and elearning hypermedia products, web site and courseware content.Specialties: Instructional design, curriculum development, product definition, business process improvement, technical analysis and writing, content development, and usability analysis.

Experience

1. Senior Elearning Developer, Technical Writer (Training Curriculum)

   Tableau

   Mar 2016 — Present · Seattle, WA, US

   Authoring and developing eLearning and instructor-led training curriculum for data analytics software which helps people see and understand their data.(Acquired by Salesforce in 2019)

Education

• McGill University

  Bachelor of Science, Mathematics and Computer Science

Skills

• E-Learning
• Editing
• Process Analysis
• Requirements Analysis
• Curriculum Development
• Business Process Improvement
• Instructional Technology
• Project Management
• User Experience
• Evidence-Based Design
• Edtech
• Tutoring
• Leadership
• Small Group Instruction
• Addie
• Content Development
• Blended Learning
• Interactive Whiteboard
• Analysis
• Usability Testing
• Educational Technology
• Curriculum Design
• Instructional Design
• Program Management
• Technical Writing