Rachel R.

MBA | Service Manager at Microsoft | LSEG

Role
Senior Support Escalation Manager, Service Manager at Microsoft
Location
Dallas-Fort Worth, TX, US
LinkedIn followers
500 followers

About Rachel R.

As a Service Manager at Microsoft, I partner with the London Stock Exchange Group to…

Experience

  1. Senior Support Escalation Manager, Service Manager

    Microsoft

    Nov 2024 — Present

Education

  • The University of Texas at Dallas

    Bachelor’s Degree, Economics with a minor in Public Affairs

    2013 — 2016

  • Collin College

    Transfer Credit

    2013 — 2015

  • Questrom School of Business, Boston University

    Master of Business Administration - MBA, Business Administration and Management, General

Skills

  • Editorial Writing
  • Social Networking
  • Time Management
  • Google Docs
  • Catering
  • Customer Satisfaction
  • Economics
  • Customer Service
  • Photoshop
  • Newswriting
  • Public Speaking
  • Microsoft Word
  • Team Leadership
  • Microsoft Excel
  • Powerpoint
  • Leadership
  • Social Media
  • Gretl
  • Salesforce.com
  • Journalism
  • Arcgis
  • Headline Writing
  • Economic Research
  • Research
  • Retail
  • Adobe Photoshop
  • Twitter
  • Dogspotting
  • Food Service
  • Final Cut Pro
  • Microsoft Office
  • Sales
  • Restaurant Management
  • Teamwork
  • Indesign
  • Computer Diagnostics
  • Facebook

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Rachel R. — Senior Support Escalation Manager, Service Manager at Microsoft in Dallas-Fort Worth, TX, US | Unifers