Rachel Rinehart
Learning Solutions Strategist | Creative Director | People Leader|
- Role
- Learning and Development Manager at Texas Commission On Law Enforcement Tcole
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Rachel Rinehart
I am a strategic, results-driven learning solutions leader with extensive experience…
Experience
Learning and Development Manager
Texas Commission On Law Enforcement Tcole
Sep 2021 — Present · Austin, TX, US
The Texas Commission on Law Enforcement regulates licensed law enforcement professionals in the state of Texas. I lead a team of instructional designers in the development of innovative and impactful learning solutions. I view this role as both a privilege and a responsibility and believe this work is making a lasting impact on the law enforcement profession and the communities they serve - one learning experience at a time. • Spearhead educational policies and procedures put forth by the Texas Legislature and Agency.• Drive project teams to ensure goals and objectives are met.• Manage 80+ state-wide curriculum portfolios for in-person learning and eLearning courses for over clients and 325 training providers.• Foster relationships with executive leaders, cross-functional teams, business partners, subject matter experts, and external stakeholders.• Present executive-level updates on program performance and alignment with regulatory standards. • Oversee the production of technical documents to include accountability reports, educational resources, and operating manuals.
Education
Texas A&M University-Corpus Christi
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
St.Edward's University
Master of Liberal Arts, Humanities
2012 — 2015
Skills
- Account Management
- Accounts Payable
- Customer Experience
- Sales Presentations
- Merchandising
- Management
- Sales
- Leadership
- Telephone Skills
- Time Management
- Retail
- Customer Satisfaction
- Training
- Teamwork
- Retail Sales
- Cold Calling
- Software Documentation
- Text Editing
- Wireless
- Business Development
- Analysis
- Pricing
- Operations Management
- Program Management
- Process Scheduler
- Sales Operations
- Customer Retention
- Customer Service
- Inventory Management
- Invoicing
- Inventory Control
- Creative Writing
- Sales Process
- Critical Thinking
- Outlook
- Data Entry
- Direct Sales
- Marketing
- Team Leadership
- Administration
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