Rachel Baker
Product Owner @UK Hydrographic Office
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WORK HISTORY
Product Owner @UK Hydrographic Office
Taunton, GB
EDUCATION
Cardiff University / Prifysgol Caerdydd
Education BA (Hons) 2:1, Psychology
SKILLS
ABOUT RACHEL BAKER
An accomplished and adaptable leader specialising in commercial growth and client success. Passionate about solving problems and inspiring teams to deliver great customer outcomes. Extensive experience of deploying a hands-on agile approach to deliver immediate high value priorities whilst planning the longer term product roadmap. Held roles in B2C and B2B financial services, fintech, Saas, data insights and marketing services businesses. Headed up commercial and operational teams delivering software products and professional services that drive growth and create customer value. Focused on customer experience, operational efficiency and revenue growth through the use of technology, data and insight. Specialities:Start up to scale up, B2B product development, enterprise client delivery, P&L Management, vendor management, Saas, digital transformation, BI automation, CRM/martech/MDM implementation, data migration, business change management, user adoption.ITIL, SCRUM, Kanban, XP and Waterfall.
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