Rachel Medrano
- Role
- Senior Director, HR Strategy & Transformation Consulting at Tata Consultancy Services
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Rachel Medrano
Senior management consulting and professional services leader with 15+ years of…
Experience
Senior Director, HR Strategy & Transformation Consulting
Oct 2020 — Present · San Francisco, CA, US
Develop Strategic Plans through collaboration with industry Go-to-Market teams resulting in a 20% increase in year-over-year growth. • Advise Program Delivery Teams to achieve CSAT scores over 95%. • Manage Consulting Services Profit & Loss Center through performance analytics to optimize revenue retention. • Set the innovation agenda for pre-configured Industry Solutions for HR and SAP SuccessFactors resulting in a reduction of 30% less effort. • Recruit, coach, and mentor a 20-person team to achieve a voluntary attrition rate of less than 10%.
Education
UC Santa Barbara
BA, Communication
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