Rachel Nairn
Guest Experience Lead @lululemon
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WORK HISTORY
Guest Experience Lead @lululemon
Mosaic District, VA, US
Lead and coach a high-performing team to deliver exceptional in-store guest experiences, driving customer satisfaction and brand loyalty- Analyze sales trends and guest feedback to identify opportunities for operational improvements and community engagement initiatives- Foster a culture of inclusion, product knowledge, and mindfulness, aligning team goals with Lululemon’s core values and performance expectations.
EDUCATION
James Madison University
Bachelor of Science - BS, Health Science
ABOUT RACHEL NAIRN
Guest Experience Lead @ lululemon | Health Science, Lean Six Sigma
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