Rachel Marie Kennedy
Technical Writing Manager
- Role
- Manager, Technical Writing at CrowdStrike
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Rachel Marie Kennedy
Helping people learn how to do things is fun. Using technology is fun. Helping people learn how to do things with technology is the most fun. I\'m a technical writing manager with experience crafting and championing user assistance for both highly technical audiences—IT, DevOps, and security professionals; enterprise SaaS administrators; and developers—and non-technical, novice audiences. With a knack for clarity and tone, I coach my teams to write content that feels like a helpful friend.
Experience
Manager, Technical Writing
Oct 2022 — Present · Denver, CO, US
Help empower CrowdStrike customers to protect their business assets through product docs written by the talented writers I manage in the Proactive Security space.
Education
Auburn University
Master, Technical and Professional Communication
Auburn University
B.A., Public Relations
Skills
- Scrum
- Microsoft Office
- Technical Writing
- Html
- Adobe Illustrator
- Enterprise Software
- Author-IT
- Troubleshooting
- User Experience
- Version One
- Online Help
- Snagit
- Adobe Acrobat
- Xml
- Cloud Computing
- Robohelp
- Authorit
- Framemaker
- Technical Communication
- Versionone
- Microsoft Visual Sourcesafe
- Agile Methodologies
- Management
- Illustrator
- Adobe Framemaker
- Software Documentation
- Social Media
- Windows
- Leadership
- Os X
- Mac Os X
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