Rachel Maga
Relationships-first mindset!
- Role
- Director of Client Success at Accruity
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Rachel Maga
Turning connection into momentum and momentum into mission. In my full time…
Experience
Director of Client Success
Jan 2024 — Present
As Director of Client Success at Accruity, I’ve led the entire client lifecycle — from sales and onboarding to relationship management, brand alignment, and strategic growth initiatives. I work directly with leadership to drive revenue, elevate client experience, and ensure operational clarity across all departments.Key responsibilities and accomplishments include- Owning sales strategy and closing high-value client engagements- Managing ongoing client relationships with a focus on retention, expansion, and long-term trust- Leading contract development, billing operations, and client onboarding- Developing all pitch decks, brand collateral, and marketing content across channels- Coordinating brand presence at national events and masterminds- Overseeing all creative assets, from website content to photo/video production- Supporting company growth by aligning internal teams around a shared client experience visionI’ve thrived in this role by combining relationship-first leadership with a founder’s mindset — always thinking about how to move the business forward, increase clarity, and strengthen the trust we have with every client and partner.
Education
Robert Morris University
Bachelor of Science in Business Administration, Marketing
2007 — 2011
Skills
- Digital Marketing
- Direct Marketing
- Social Media
- Event Planning
- Customer Service
- Microsoft Office
- Social Media Marketing
- Social Networking
- Public Relations
- Powerpoint
- Marketing Strategy
- Advertising
- Microsoft Excel
- Microsoft Word
- Public Speaking
- Non-Profits
- Research
- Analytical Skills
- Close Attention to Detail
- Multi-Tasking Skills
- Marketing Communications
- Budgets
- Marketing
- Recruiting
- Sales
- Event Management
- Cold Calling
- Market Research
- Email Marketing
- Online Marketing
- Online Advertising
- Blogging
- Marketing Research
- Hospitality
- Media Planning
- Lead Generation
- Nonprofits
- Budgeting
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