Rachelle Cannon

Regional Manager @Hilton Grand Vacations

Orlando, FL, US
EMAILS
r••••••••@hgv.com
MOBILE NUMBERS
+16•••••••79

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WORK HISTORY

Dec 2024 — Present

Regional Manager @Hilton Grand Vacations

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US

Responsible for assisting with launching this New Member Journey to HGV and will oversee the NMJ operation within the South and Midwest regions.

EDUCATION

1989 — 1990

Fort Campbell High School

General Studies, Music

SKILLS

CollectionsProject PlanningCustomer RetentionCustomer ServiceCall CenterHiringStrategyTrainingCustomer SatisfactionCall Center DevelopmentCoachingContact CentersCritical ThinkingProcess ImprovementSoftware DocumentationStrategic PlanningAccount ManagementChange ManagementCustomer ExperienceOutlookSalesAvayaAspectIexManagementTeam BuildingRisk ManagementTroubleshootingWorkforce ManagementCall CentersTelecommunicationsImpact 360Sales ManagementLeadershipTeam LeadershipWireless

ABOUT RACHELLE CANNON

With over 20 years in hospitality, sales, and leadership, I’m passionate about aligning people, purpose, and performance to drive results. As Regional Manager for the New Member Journey at Hilton Grand Vacations, I manage daily field operations across my region—enhancing onboarding success, performance, and member satisfaction. I’m dedicated to fostering collaboration, developing talent, and creating seamless experiences that reflect our core values of Hospitality, Integrity, Leadership, Teamwork, and Ownership.

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