Rachel Keshteh Gar
User Experience Strategist @ Vanguard | Product Strategy, Design Systems, Strategic Planning
- Role
- User Experience Strategist at Vanguard
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Rachel Keshteh Gar
6+ years of experience in Product & UX, specializing in financial institutions, design systems, and complex internal applications, with a proven track record of building UI from the ground up from legacy systems and leading multidisciplinary teams- Consistently delivered projects on time with phased, progressive iterations, informing product strategy and road mapping, resulting in enhanced user satisfaction and operational efficiency- Developed and implemented a comprehensive services strategy and led our design system Figma education initiative, balancing known factors and dependencies with industry research, empowering designers, and creating a scalable framework for future growth, resulting in improved adoption rates and stronger community-based sharing efforts- 12 years of customer service and administrative experience.
Experience
User Experience Strategist
Oct 2022 — Present · Charlotte, NC, US
Developed and implemented a comprehensive services strategy for Constellation and VET, balancing known factors with industry research to create a scalable framework for future growth.Led the Figma Education initiative, improving adoption rates and fostering community-based sharing through strategic planning, research, and designer empowerment.Integrated design thinking into team processes to stimulate creativity and devise innovative solutions, excelling in problem-solving, user empathy, and ideation.Analyzed complex information to facilitate comprehension and informed decision-making, breaking down problems into manageable tasks for clear alignment and specific outcomes.Analyzed competitors, trends, and user insights to define product direction. Organized and executed initiatives, setting priorities and shaping product strategy.Hosted workshops to stimulate creativity and collaboration, implementing design thinking strategies and synthesizing team perspectives into actionable strategies, especially in bridging UX and dev perspectives.
Education
Central Piedmont Community College
Associate of Arts (AA), General Studies
2011 — 2012
University of North Carolina at Charlotte
Computer Science, Web Development
2013 — 2017
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