Rachel Kapral
Executive Escalations Leadership @Instacart
Signup · Get unlimited contacts
WORK HISTORY
Executive Escalations Leadership @Instacart
EDUCATION
Western Governors University
Master of Science , Management and Leadership
University of Nevada-Las Vegas
Bachelor of Arts - BA, Psychology
ABOUT RACHEL KAPRAL
Results-driven operations leader with proven expertise in building and scaling Executive Escalations programs that improve customer experience, strengthen trust & safety measures, and enhance operational efficiency.I specialize in bridging the gap between complex operational challenges and strategic decision-making, leveraging data-driven insights, cross-functional collaboration, and scalable process design. My leadership approach fosters resilience, adaptability, and solution-oriented thinking in high-pressure, high-growth environments.Core Competencies:Executive Escalations Management | Operational Strategy | Customer Experience Optimization | Continuous Improvement | Cross-Functional Collaboration | Change Management | Capacity Planning | Quality Assurance | Team Leadership & DevelopmentPassionate about aligning operational execution with organizational goals, I thrive on transforming challenges into opportunities for growth.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.