Rachel Jordan
Director, Hris @OutSystems
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WORK HISTORY
Director, Hris @OutSystems
Strategic HR technology leader with global scope, delivering scalable, forward-looking solutions that align people, processes, and systems. Extensive experience supporting and optimizing Workday solutions to drive HR operational excellence and business impact.Leading a high-performing HRIS team focused on operational excellence, system optimization, and cross-functional collaboration. Driving enterprise-wide initiatives including process redesign, data governance, system integrations, compliance alignment, and vendor management. Established a centralized request intake framework to enhance transparency, prioritize effectively, and elevate service delivery.Partnering closely with IT, HR leadership, and business stakeholders to define ownership models, enhance delivery frameworks, and drive technology-enabled transformation. Passionate about AI-driven capabilities that improve efficiency, elevate decision-making, and support a more personalized employee experience. Known as a trusted advisor and mentor with a focus on continuous improvement, scalability, and innovation.
EDUCATION
Keene State College
Bachelor's degree, Sociology
SKILLS
ABOUT RACHEL JORDAN
Experienced strategic HR Technology and Operations leader with demonstrated success managing and developing teams, restructuring HRIS departments for scalability and optimization, developing HR technology roadmaps, leading and managing project teams, and influencing organizations into a change champion culture. Background in leading system implementations, developing centralized operational support models, driving data analytics-based decision making, and ensuring alignment with the organization’s strategy. Over 15 years of experience in HR Technology & Operations providing superior customer service, executing high attention to detail, identifying and leading process improvement initiatives, and demonstrating ability to prioritize and deliver high quality results on competing initiatives.
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