Rachel Hsiung

About Rachel Hsiung

Strategic IC design leader with a knack for making sense of complex domains and formulating digestible frameworks that propel strategic decision-making.

Experience

1. Design Group Lead and Senior Staff Product Designer, Inventory

   Etsy

   Dec 2024 — Present

   IC Design leader splitting my time between providing strategic design direction for the Inventory group and leading IC projects that move our most complex projects forward.The Inventory group is composed of 3 initiatives- Inventory & Fulfillment Systems: Delivering large-scale architectural improvements in our taxonomy, seller listing experience, and fulfillment systems to unlock significant improvements to inventory data across the buyer experience- Inventory Quality: Scaling and evolving our marketplace’s definition of quality inventory to improve the buyer experience- Personalizable Items: Improving how sellers list personalizable items (e.g. monograms, custom text/image, etc) and making it easier for buyers to purchase these items.

Education

• New York University

  B.A., Sociology and Ethnography

  2007 — 2011

• School of Visual Arts

  Master's Degree, Interaction Design

  2014 — 2016

• Middlebury College Language School

  Portuguese Language

  2011 — 2011

Skills

• Teaching
• Spanish
• Research Design
• Photoshop
• Mandarin
• Event Management
• Brazilian Portuguese
• Training
• Team Leadership
• Management
• Leadership
• Research
• User Experience
• Product Design
• Software Design
• Design Research
• Web Design
• Information Architecture
• User Experience Design
• User Research
• User Experience Testing
• Rapid Prototyping
• Html
• Css
• Javascript
• Experience Design