Rachel Hanna

Senior Design Researcher @Lloyds Banking Group

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2022 — Present

Senior Design Researcher @Lloyds Banking Group

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Leeds, GB

Projects include- Personalised experiences and communications- Home Hub app- Sustainable Homes and Green Living Rewards- Intermediaries system transformationAreas of focus: homes and mortgages, energy efficient homes, sustainable homes, brokers, personalisation, communications and FCA compliance.

EDUCATION

2005 — 2008

Lancaster University

BA (Hons), Media and Cultural Studies

2014 — 2015

University of York

Master's Degree, Human Centred Interactive Technologies (HCIT)

SKILLS

Press ReleasesDreamweaverHtmlAdobe PhotoshopSocial MediaUser ExperienceBloggingResearchCssSharepointPublic RelationsPhotoshopSEOMarket ResearchProject ManagementCustomer ServiceDigital MarketingEmail Marketing

ABOUT RACHEL HANNA

Understanding users and the area of usability is something that I am really passionate about. As a proactive, hard working individual, I thrive upon personal development opportunities.

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Rachel Hanna — Senior Design Researcher at Lloyds Banking Group in Leeds, GB | Unifers