Rachel Gutbrod

About Rachel Gutbrod

I am, through and through, a lover of People. I thrive when cultivating and maintaining strong relationships wherein fellow human beings can feel unafraid to be their authentic selves, both in personal and professional settings. I value genuine, thoughtful communication and problem-solving with creativity and empathy standing at the forefront of all interaction. I derive great power through the written and spoken word, and as a result enjoy public speaking and intensive writing projects alike. I love finding opportunities for artistic expression in all areas of life: inspiring others and being inspired brings me joy. Passion, self-reflection, and true interpersonal connection fuel me to be and do a little better every day.

Experience

1. Solution Consultant

   Follett Software

   Jul 2023 — Present · McHenry, IL, US

   Rapidly gained knowledge on the EdTech industry in order to provide expert consultation on Follett’s library management and fundraising solutions and integrations, tailoring presentations to meet client needs and industry requirements;• Lead product demonstrations and technical deep-dives, leveraging Demo2Win methodologies to deliver compelling, customer-focused presentations;• Collaborate with sales teams to identify client pain points and articulate the value proposition of Follett solutions effectively;• Engage in pre-sales activities including needs assessments, integration mapping, proposal creation, RFP/RFI responses, and ROI analysis to support successful sales outcomes;• Create valuable pre-sales assets in Consensus such as demo videos and product tours showcasing value and stimulating prospect interest;• Train and mentor team members on demo techniques, ensuring consistency in delivery and alignment with Demo2Win best practices; and• Achieve a high conversion rate from demo to closed sales, contributing to an increase in software adoption.

Education

• American College of Financial Services

  Certified Financial Planner

  2013

• Universidad Complutense de Madrid

  Bachelor of Arts

  2009 — 2010

• Marquette University

  Communication Studies & Spanish for the Business Professions

  2006 — 2010

Skills

• Customer Service
• Sharepoint
• Training
• Microsoft Office
• Sales
• Software as a Service (Saas)
• Instructional Design
• Technical Writing
• Ibbotson
• Customer Relationship Management (Crm)
• Content Management
• Visio
• Microsoft Excel
• Marketing
• Camtasia
• Naviplan Premium Us
• Captivate
• Instructor-Led Training
• Leadership
• Hands-on Training
• Profiles Forecaster
• Sales Presentations
• Naviplan Canada
• Process Improvement
• Needs Analysis
• Crm
• Asset Allocation
• Software Documentation
• Saas
• Product Training
• Webex
• Relationship Management
• Vmware
• Snagit
• Agile Methodologies
• Enterprise Software
• Team Building
• Management
• Cash Flow Reporting
• Account Management