Rachel Wu

Support Engineering Lead

Role
Senior Manager, Support Engineering at Retool
Location
San Francisco, CA, US
LinkedIn followers
500 followers

About Rachel Wu

I enjoy identifying customer problems, their causes, and providing solutions. With my technical training and background of customer support and communication, I will be the bridge between your technology and your customers.

Experience

  1. Senior Manager, Support Engineering

    Retool

    Aug 2025 — Present · San Francisco, CA, US

    Heading global paid support (APAC, EMEA, NOAM)

Education

  • Calabasas High School

    High school diploma

  • University of California, Berkeley

    Bachelor of Arts (B.A.), Computer Science

Skills

  • Java
  • Imovie
  • Computer Science
  • Html
  • Web Development
  • Leadership
  • Windows
  • Eclipse
  • Maya
  • Windows Movie Maker
  • Microsoft Office
  • Mac Os
  • Public Speaking
  • Programming

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Rachel Wu — Senior Manager, Support Engineering at Retool in San Francisco, CA, US | Unifers