Rachele Watts
Executive Director | Product & Delivery Force Multiplier | Scaled 40+ Agile Teams | Driving Digital Transformation, Platform Strategy & Operational Excellence
- Role
- Executive Director Network & Endpoint Engineering- Tech Program Mgt Agile Practice Office at Providence
- Location
- Missoula, MT, US
- LinkedIn followers
- 500 followers
About Rachele Watts
I’m a delivery and transformation executive leader with 12+ years of experience driving complex, enterprise-wide change across healthcare, private, public, and mission-driven sectors. At Providence, I earned four promotions in three years, rising from individual contributor to Executive Director whilst scaling 40+ Agile engineering teams and improving delivery predictability by 25%.As a product and delivery force multiplier, I lead from within working alongside engineering, product, and business leaders to architect systems that accelerate performance, align with enterprise priorities, and scale sustainably. My work spans platform modernization (critical infrastructure, enterprise application portfolio, workstation modernization, and employee workflow optimization), agile operating models, and digital transformation efforts that touch thousands of employees and critical operations.I specialize in building high-performing systems that align global teams, process, and platform strategy with deep experience in regulated, matrixed environments where precision, scale, and velocity must coexist. I’m passionate about transforming delivery models, modernizing work systems, and improving the employee and customer experience through intentional, measurable change.Whether driving the reduction of legacy critical network infrastructure circuits to reduce operating expenses, managing streamlined clinical workflow and VDI deployments across our enterprise clinical sites, maturing the orchestration of complex upgrade cycles for our Epic EHR system 3x/year, planning the annual deployment of workstation replacements, or redesigning portfolio governance in the midst of extreme financial constraints in healthcare- I lead with clarity, partnership, and a bias for aligned execution.Core Focus Areas• Digital Transformation & Product Delivery at Scale• Agile Portfolio Design & Value-Driven Operating Models• Enterprise Platforms: Critical Infrastructure (WAN, LAN, SDWAN, Data Centers), Virtualization, EHR/Enterprise App Portfolio, Digital Workplace• People-Centered Engineering & Clinician Workflow Enablement• Organizational Agility | Change Leadership | Operational Excellence• Strategic Road Mapping | Cross-Functional Team Coaching | Executive Alignment
Experience
Executive Director Network & Endpoint Engineering- Tech Program Mgt Agile Practice Office
Feb 2025 — Present · Missoula, MT, US
Handpicked by CTO to join enterprise network engineering to mature portfolio delivery and operation excellence for our critical infrastructure teams. Promoted to lead enterprise-scale transformation across multiple engineering domains—network, infrastructure, virtualization, endpoint, and data. Oversaw Agile Practice Office, Engineering Program Management, Reporting & Analytics, and scaled agility for 300+ engineers. Trusted advisor to executive leaders across Providence\'s $24B health system, aligning digital delivery and operational excellence with business impact.Enterprise Strategy & Transformation Leadership-Designed and scaled a unified Agile Delivery Framework across 40+ teams, and 300+ engineers in multiple divisions globally, driving a sustained 86%+ delivery rate on roadmap commitments-Simplified 50+ disjointed backlogs into 10 strategic network engineering delivery backlogs, enabling cross-functional alignment, engineering clarity, and business visibility-Created the operating model and governance structures for value-driven portfolio execution across highly regulated clinical and infrastructure domains.Platform & Operational Modernization-Drove network modernization strategy, decommissioning legacy infrastructure and remediating $4M in unbudgeted OpEx circuit spend.Leadership, Coaching & Culture-Elevated team performance by increasing employee engagement scores by 10 points in under 6 months through visibility, clarity, and aligned execution-Coached VPs and executive teams across the enterprise in launching their own agile and portfolio transformation journeys-Served as a force multiplier across both engineering and business units, enabling leadership teams to align execution with strategic intent.
Education
University of Alaska Anchorage
B.B.A, Business Management
2008
University of Alaska Anchorage
Bachelor of Business Administration (B.B.A.), Marketing
2008
University of Glasgow
Master's Degree, M.Sc. Human Rights & Equality (Sociology)
2014
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